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Critical! Violence in the Workplace Prevention Training: Missing Pieces to Prevent Worksite Violence
This article on Violence in the Workplace Prevention Training may surprise you a bit.
That is because it mentions FOUR topics that almost all workplace violence training programs miss. These crucial topics include avoiding harassment, helping employees learn to value diversity at work, helping employees resolve conflicts with useful skills, and training employees to improve their interactions with each other, particularly with regard to respect. Of course, tips and education to help employees protect themselves by seeing the signs and symptoms of potential violence in the workplace is critical.
I could argue that teaching employees assertiveness skills is also part of the master protection formula to include in violence in the workplace prevention training. After all, how many employees have turned their frustration into rage where being “assertive” much earlier, if not years earlier, would have them effectively defending their rights.
Of course, the most important information are the tips and education for preventing workplace violence and training employees properly in the signs and symptoms, and self-protective measures.
So there are FIVE (or six if you are counting assertiveness training) topics to consider when doing workplace violence prevention training. These components constitute a complete program on workplace violence prevention training. If you miss any one of them, you will definitely dimiish the likelihood of preventing a violent incident at work or heading it off at the pass long before the anger and frustration of a worker turns to tragedy.
So workplace violence prevention training that works is a “five-sided shield” of protection. Does this makes sense to you? If so, continue reading because almost all incidents of workplace violence have the preventative roots in one of these five key areas of prevention.
You can obtain all the information you need on the internet to assemble an effective training program. It just take a little bit of looking to piece it together. So, let’s discuss the nitty gritty rationale for these five things.
Respect in the Workplace: This includes the following topics, any of which can lead to uncontrollable anger and sudden decision to kill a coworker. 1) rejecting bullying and ridicule, respecting other people’s personal space, restraining impulsive behavior, criticize others (if you must) in private, dignifying differences in people, avoiding sexual harassment, stifilng rumors and gossip, voicing concerns and opinions diplomatically.
Conflict Resolution: Conflict resolution is skill for heading serious problems off at the past and teaching employees that conflict can be a good thing if it is managed, controlled, and not allowed to take over the workplace and the relationship.
Avoiding Workplace Harassment: Not just sexual harassment. There are many kinds of harassment and violence in the workplace training that does not train employees to avoid these behaviors misses the boat.
Valuing Diversity at Work: Respecting diversity and learning how to value it is about changing people view of diversity entirely so they see the value of diversity and are in sinc with the work organizations necessary view of it — that it is an asset to compete and a critical value in a modern workplace. Many violence in the workplace training programs miss this piece and after training, employees go back to their old unacceptable behaviors to completely undermine safety.
Violence in the workplace training can also include many other topics, so you don’t have to bore people with the same stuff. Teaching assertiveness skills so a would be killer comes forward to a peer and requests him or her to stop teasing him/her is all about assertiveness. Many cultures and families do not teach assertiveness at home. Assertiveness is evil and improper, and this is a ticking time-bomb attitude for workplace violence.
Training programs in workplace violence also include the threat of violence against workers. It includes harassment, verbal abuse, threatening behavior, fighting and physical assaults, and sometimes homicide. Workplace violence can occur inside or outside of the workplace.
Since you came to this article with looking for signs and symptoms, I want to give you some important tips you probably need right now.
One inclusive definition of workplace violence is “any intentional act that creates a hostile work environment.” Although no one can predict when a violent act will occur, steps can be taken to increase personal safety and reduce risk to the organization.
According to the United States Department of Labor’s Bureau of Labor Statistics, violence is the leading cause of death for women in the workplace and the second leading cause of death for men. Each year 2 million American workers are victims of violence at work, ranging from intimidating threats to homicide. Some workers are at increased risk of workplace violence, but no one is immune. Those at most risk include workers who exchange money with the public; deliver passengers, goods, or services; or work alone or in small groups during late night, or early morning hours in high-crime areas. Jobs that have frequent contact with the public usually have more risk.
Taxi drivers have the highest risk of being killed in workplace-related violence, but high-risk occupations also include healthcare workers and social service workers, visiting nurses, psychiatric evaluators, probation officers, gas and water utility employees, phone and cable TV installers, letter carriers, and retail workers. Here are key points for violence in the workplace training -
- Do take threats of workplace violence seriously.
- Don’t say, “It can’t happen here.”
- Do understand any existing policy on workplace violence.
- Do follow safety and prevention guidelines offered by your organization.
- Don’t dismiss threats of violence as “venting” or “blowing off steam.” (Most incidents of workplace homicide followed threats that were not taken seriously.)
- Do discourage disrespect and degrading behavior toward others.
- Do report offensive or intimidating behavior in the workplace toward others.
- Do learn how to recognize, avoid, or safely diffuse potentially violent situations by attending personal safety training programs available through work or in your community.
- Do alert supervisors to any concerns about safety or security and report all incidents immediately in writing.
- Do avoid traveling alone in unfamiliar locations or situations whenever possible.
- Do carry only minimal money and necessary identification into unfamiliar community settings.
- Don’t forget. Get the missing pieces and you will reduce the likelihood of your workplace being in the 6 o’clock news.
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